This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.
The qualification requires that candidates must have completed at least 100 hours of work as detailed in the Assessment Requirements of the units of competency.
The latest release of the qualification and packaging rules can be found at the following link:
https://training.gov.au/Training/Details/CHC52015
| Provider Name | Opal College |
| RTO Code | 46202 |
| CRICOS Code | 04255M |
| CRICOS Course Code | 116094C |
| Location of course | Classroom: Level 2/86 Collins St, Hobart TAS 7000 |
| Delivery mode | This program is delivered in the classroom and in the workplace. |
| Duration | 104 weeks, including 80 study weeks and 24 weeks of holidays. |
| Study Load | 20 hours per week. |
The following units are included in this course, and all are required for the award of the qualification. Students who only complete some units will be awarded with a Statement of Attainment for units successfully completed
Total number of units = 20
| Code | Title |
|---|---|
| CHCCCS004 | Assess co-existing needs |
| CHCCCS007 | Develop and implement service programs |
| CHCCCS019 | Recognise and respond to crisis situations |
| CHCCSM013 | Facilitate and review case management |
| CHCDEV005 | Analyse impacts of sociological factors on clients in community work and services |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
| CHCDIV001 | Work with diverse people |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
| CHCLEG003 | Manage legal and ethical compliance |
| CHCMGT005 | Facilitate workplace debriefing and support processes |
| CHCPRP003 | Reflect on and improve own professional practice |
| HLTWHS003 | Maintain work health and safety |
| Code | Title |
|---|---|
| CHCPOL003 | Research and apply evidence to practice |
| BSBPEF401 | Manage personal health and wellbeing |
| CHCCOM003 | Develop workplace communication strategies |
| CHCDIV003 | Manage and promote diversity |
| CHCMGT003 | Lead the work team |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships |
| BSBTWK503 | Manage meetings |
| BSBPEF502 | Develop and use emotional intelligence |
The costs for this course are as follows:
| Course fees | Tuition fees: AUD $22,000 Enrolment fee: $250 |
| Non-tuition fees | May apply and can be found in our International Student Handbook on our website at https://opal.edu.au/ |
Course fees do not include laptops or software – see information above.
A detailed payment plan and payment arrangements are provided in the Offer Letter and Student Agreement. You must pay all your course fees and on time. Non-payment of fees may result in cancellation of enrolment.
You are also required to take out Overseas Health Insurance Cover before arriving in Australia. Opal College provides details of OSHC providers in the International Student Handbook. You can approach any of these providers to find out costs and organise your cover.
Additional costs associated with living in Australia are outlined in the International Student Handbook. You should carefully review these costs in relation to budgeting. Further information can be found at https://www.studyinaustralia.gov.au/english/live-in-australia/living-costs.
Please note that you will need to pay for costs associated with a police check and any immunisations required by the workplace.
Opal College has the following entry requirements:
You must:
Note that other English language tests such as PTE and TOEFL can be accepted. You are required to provide your results so that we can confirm they are equivalent to IELTS 6.0.
You are required to bring your own laptop with Office 365 (or similar program) to all classes. These costs are not included in your course fees. Specifications for laptops and associated costs are included below.
|
|
|
|---|---|
| Processor | Inte® or AMD processor with 64-bit support*; 2 GHz or faster processor Microsoft Windows 10 |
| Operating System | Microsoft Windows 10 |
| RAM | 10 GB or more of RAM (8 GB recommended) |
| Hard disk space | 3.1 GB or more of available hard-disk space |
| Monitor resolution | 1024 x 768 display (1280x800 recommended) with 16-bit colour and 512 MB or more of dedicated VRAM; 2 GB is recommended. |
| Graphics processor/acceleration requirement | OpenGL 2.0-capable system |
| Internet | Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services. |
|
|
|
|---|---|
| Processor | Multicore Intel processor with 64-bit support |
| Operating System | Big Sur |
| RAM | 2 GB or more of RAM (8 GB recommended) |
| Hard disk space | 4 GB or more of available hard-disk space for 64-bit installation; additional free space required during installation. |
| Monitor resolution | 1024 x 768 display (1280x800 recommended) with 16-bit colour and 512 MB or more of dedicated VRAM; 2 GB is recommended |
| Graphics processor/acceleration requirement | OpenGL 2.0-capable system |
| Internet | Internet connection and registration are necessary for required software activation, validation of subscriptions, and access to online services. |
| Name of software | Associated costs | |
| Office 365 | $129 annually | https://products.office.com/en-au/buy/office |
| Laptop details | Associated costs | |
| Any laptop that meets the specifications above | $450 (approximate only) | Various |
This course is targeted at international students who are:
Completing this course may provide you with employment or learning opportunities. Potential employment options are in a range of community services management roles. Further education pathways may include CHC62015 Advanced Diploma of Community Sector Management or higher education qualification in community services.
This course is delivered face-to-face in a classroom-based setting. All classroom-based training will take place at the Opal College’s training facilities.
The timetable for this course will be advised in your Offer Letter and Student Agreement.
You are required to attend classes for 20 hours per week for 80 study weeks (8 terms of 10 weeks each). Holiday breaks are as indicated in your timetable.
Class sessions include a mix of theory and practical activities with a focus on creating a real-life workplace.
In addition to classroom-based learning study, you will also need to complete approximately 5 hours of additional, unsupervised study per week including general reading and research for assessments.
You will be required to complete 140 hours of work placement during your studies, and we will assist you to find a work placement or you can find your own. Your work placement will be discussed in detail with you once you start your course.
You will also need to complete assessments for this course which may include:
At the beginning of each unit, your trainer and assessor will outline the assessment tasks that must be completed.
Your classes will be conducted in modern classrooms, and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study.
Your classes will be conducted in modern classrooms, and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study.
You will be provided with a Student Guide relevant to each unit in your course.
To apply for this course, you are required to complete an enrolment form and submit all required supporting evidence including your:
Satisfactory course progress and attendance is very important in order to meet visa requirements. Please read the International Student Handbook carefully for more information. You will also be provided with further information about course progress and attendance requirements at your orientation.
If your application is successful, we will send you an Offer Letter and Student Agreement. You should make sure you read through this document carefully to make sure you are happy with all of the terms and conditions. If you are, then simply sign the document and send it back to us.
Once we receive this, we will issue you with a Confirmation of Enrolment (CoE) letter and an invoice for the first payment.
The first day of each course will include orientation and induction. Orientation will include information about the campus, living in Australia, accessing our support services and methods for achieving success throughout the course, including course progress requirements.
This course outline should be read in conjunction with Opal College International Student Handbook. This can be found online at https://opalcollege.com.au/
We offer the following in relation to support and welfare.
You may not have studied for a while, may have English as a second language or need additional assistance with literacy or numeracy.
We will identify any additional support needs you may have at the time of application and enrolment and may prepare a Student Support Plan for you based on those needs.